Partial Payment Policy

How Partial Payment Works:

We offer Partial Cash on Delivery (COD) to provide flexibility:
- Initial Payment (Online): Pay a portion of your order total upfront during checkout.
- Due Amount (Later): Pay the remaining balance online before delivery OR in cash to the delivery agent.

Payment Structure:

- Upfront Payment: A non-refundable deposit of 20% of your order total is charged when you place your order.
- Due Amount: Online Payment: Pay via UPI, card, wallet, or bank transfer using a payment link we’ll email/SMS to you.
- Cash on Delivery (COD): Pay cash to the agent upon delivery.

Order Confirmation:

- Your order is confirmed only after the initial payment is successful.
- You’ll receive an email/SMS and whatsapp message with the order summary + initial payment receipt.
- Due amount and instructions to pay online (if chosen).

Delivery Process:

- If you chose Cash on Delivery, Inspect your package before paying the due amount.
- If you pre-paid online, No cash is due at delivery. Simply accept your order!
- Failed Deliveries: After 2 attempts, the order is canceled. Initial payment is forfeited; online due payments are refunded.

Cancellations & Refunds:

- Initial Part CoD Payment: Fully refundable if cancelled within 24 hours of order confirmation (minus the payment gateway fee, per our Cancellation Policy). After 24 hours and once the order has shipped, the deposit becomes non-refundable - it covers the shipping and handling already committed for your order.
- Partial CoD amount or due Amount paid online is fully refundable if canceled before shipping.
- Non-refundable if canceled after shipping (return shipping fees may apply).

Exclusions (e.g., Discount Coupons):
Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.

Your Agreement:
By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.

For any questions, please do not hesitate to contact our Customer Support team. We are here to help!