Your product will arrive vacuum packed. Simply remove from the plastic (carefully) and Fluff
to loosen and activate the foam. It may appear flat at first but give it some time to fully expand, typically 1-2 days depending on the size you chose.

The lumps that you might be feeling is the foam that has
been compressed, due to the nature of our packaging. The foam will break apart, it just needs a little help. Continue massaging the lumps, and
scrub them into each other as the friction this causes will help them separate a bit easier. Over the next few days, with normal use, it will continue to break down and become softer. 

We recommend that you unbox your compressed foam product as soon as possible. Polyfoam will ALWAYS re-fluff but may take a little longer if left compressed for several weeks. We recommend unboxing within the first 2 weeks. Anything outside of this, the foam may not bounce back exactly the same as it was before compressing. 

If you feel that it's not what you expected, don't panic. Just contact us for easy, free help. We will NEVER leave you hanging.  

Check out our videos on unpacking your new Urban Yogi's Convertible Beanbag Bed!

Yes. This is not the "tiny white beads" that kids or pets could inhale and choke on. This is polyurethane foam - the same foam that makes your mattress. We also use safe & high-quality materials in all our products.

As with all sacs, some people prefer a firm feel, and some prefer a softer feel. We find that kids/girls like their sac soft, and gamers and men tend to prefer firm. For this reason, Yogi products are completely adjustable. To remove the foam, unzip your liner and scoop out the
desired amount of foam. You may want to save it for future use.

Sacs are unique compared to standard market beanbags, for starters we do
not use harmful plastic beans. We use our proprietary blend of high
dennsity PU Foma & Memory Foam for unlimited comfort and durability.
The Upholstery is also naturally sourced, hypoallergenic and
breathable.

Make sure you have the space for a Bean Bag Sac in your home! Consider the floor space required and the product's weight before ordering.

You can absolutely return your order! We want you to be 100% thrilled with your purchase, and we understand that sometimes it just doesn't work
out. Please submit a return request within 30 days of receipt, and we'll be happy to help.

Please Note: Return shipping costs are paid by the customer. Contact us for more details on our returns policy.

Our convertible bean bag beds are made by using only 3 parts and designed to last forever - outer cover, inner liner and foam filling.

Outer Cover: The outer covers are safe for machine washing and drying.

Inner Liner: Spot clean only with water and mild soap if necessary. Like most beds, your
bean bag bed will not fit in the washing machine so it's important that you protect it. You can use your any bedsheets / blankets for protection.

Foam Fill: Urban Yogi's bean bag bed uses high-quality, shredded, furniture-grade, polyurethane foam in all of its foam-filled products. A simple "fluff" will usually make it as
good as new but if you ever need to replace it or simply add more you can purchase it on our website.

Maximum for 15 Days. Do note transit also takes 5-7 Days so you can max store it for 5 days more. If by any chance you are not able to open the package before that, please note that the expansion will take much longer than standard timelines and might not be 100%. If you face any such issue please contact our customer support and they will be able to help & guide you as per the situation.

In foam sacs we use actual PU Foam as filling after shredding them into small granules. The same foam used in mattresses and sofa. Only EPS balls are lightweight as they are mainly filled with air. Due to it's filling the foam sacs are much heavier compared to bean filled products. However the heavier foam filling gives them a much higher life, removes the need of re-filling and provides cloud like comfort!