Shipping policy
THE FLUFFY COMPANY
Shipping Policy
Last updated: [04th Feb 2026]
Most of our furniture is made to order, then crafted, upholstered, and quality-checked before it leaves our workshop. This is why processing times vary by category. Shipping is complimentary across India on every order.
How delivery time works
Total delivery time = Processing time + Transit time.
• Processing time — how long we take to prepare and dispatch your order.
• Transit time — how long the courier takes to deliver once dispatched.
All timelines are in business days (Monday–Saturday, excluding public holidays).
Processing time by category
|
CATEGORY |
PROCESSING TIME |
|
Sofa Sets |
Up to 30 business days |
|
Bean Bags |
7–12 business days |
|
Kids Collection |
15–20 business days |
|
Cushions & Decor |
15–20 business days |
|
Clearance |
15–20 business days |
|
Pet Beds |
5 business days |
Transit time
After dispatch, please allow an additional 5–7 business days for delivery, across all categories.
Shipping & delivery
• Free ground shipping across India on all orders — no hidden charges.
• Express and next-day delivery are not available, as our products are made to order.
• You will receive tracking details once your order is dispatched.
Need help?
For any questions about your order or delivery, email us at hello@thefluco.com or visit thefluffycompany.in.