Shipping policy

THE FLUFFY COMPANY

Shipping Policy

Last updated: [04th Feb 2026]

Most of our furniture is made to order, then crafted, upholstered, and quality-checked before it leaves our workshop. This is why processing times vary by category. Shipping is complimentary across India on every order.

How delivery time works

Total delivery time = Processing time + Transit time.

     Processing time — how long we take to prepare and dispatch your order.

     Transit time — how long the courier takes to deliver once dispatched.

All timelines are in business days (Monday–Saturday, excluding public holidays).

Processing time by category

 

CATEGORY

PROCESSING TIME

Sofa Sets

Up to 30 business days

Bean Bags

7–12 business days

Kids Collection

15–20 business days

Cushions & Decor

15–20 business days

Clearance

15–20 business days

Pet Beds

5 business days

 

Transit time

After dispatch, please allow an additional 5–7 business days for delivery, across all categories.

Shipping & delivery

     Free ground shipping across India on all orders — no hidden charges.

     Express and next-day delivery are not available, as our products are made to order.

     You will receive tracking details once your order is dispatched.

Need help?

For any questions about your order or delivery, email us at hello@thefluco.com or visit thefluffycompany.in.