WARRANTY & CARE
All our beautiful futon collection has the outer fabric velour which are extremely soft in texture and built to last if we take good care of them.
Do not open the sealed zippers as it may displace foam. Zipper is only there for filling of the shredded foam before the tufting is initiated.
Please note, any tufted buttons on any product are not covered as part of warranty claims as they might break due to a number reasons not related to the product quality. However in case of any such related issues, our team will be available at all times to help you with the same.
Here are some handy care tips:
EVERYDAY CARE TIPS
If your bean bag fabric thread becomes loose, simply cut it off. Do not pull it. Dust is best removed using your hand vacuum with the appropriate attachment. Avoid harsh brushing and sharp objects (rings, buckles, toys) as it may cause snagging of threads. To keep your bean bag furniture looking amazing, you should plump and shake it after use to the bead filling and fabric return to their initial appearance.
REPAIRS & WARRANTY
Like anything in life problems can occasionally occur. If seam splits or tearing occur with reasonable wear and time – please check with our team if that is covered under statutory warranty. You may email our friendly team with photos of the problem plus proof of purchase on [email protected] (Most small faults or tears are also easily repairable).
Enjoy Your Fluffy Furniture!
Here are some handy care tips:
EVERYDAY CARE TIPS
If your bean bag fabric thread becomes loose, simply cut it off. Do not pull it. Dust is best removed using your hand vacuum with the appropriate attachment. Avoid harsh brushing and sharp objects (rings, buckles, toys) as it may cause snagging of threads. To avoid your bean bag fading, it is best not to expose it to direct sunlight. For best safety, Your furniture should be placed at least 50cm away from any heat source. During the first 3-6 months, bead filling/padding will compress slightly and may require top up. This is to be considered as normal wear and a good reason why you should use the best quality beads such as our Micro-Bead Filling. As tempting as it may be, armrests & backrests are not designed to take seating weight so please try to sit as conventionally as possible. To keep your bean bag furniture looking amazing, you should plump and shake it after use to the bead filling and fabric return to their initial appearance.
REPAIRS & WARRANTY
Like anything in life problems can occasionally occur. If seam splits or tearing occur with reasonable wear and time – please check with our team if that is covered under statutory warranty. You may email our friendly team with photos of the problem plus proof of purchase on [email protected] (Most small faults or tears are also easily repairable).
Enjoy Your Fluffy Furniture!