FAQ

Bean Bags Related Questions?

No, we do not Charge an Additional Amount.

No They are Not,  We have multiple designs distributed as per weight height and use case. You will find most of the details in the Product Description. If you still need help choosing please start a support chat. Our executive will help you choose.

Our Beanbags are very different from the ones available in thr market.
The main Difference Factors will be :

  1. Fabric
  2. Filling
  3. Washability or Padding
  4. Warranty

The standard fabric is Velour.

The standard colors are Brown and Grey.

Yes you can. Start a chat with the design consultant let them know your requirements, they will help you with the best options and share the revised invoice and upgrade quotes.

Yes you can, you have a 48 hour window to avail Free cancellation.

Post that a Cancellation fee of 10% will be levied.

Yes, but in cases of Damages.

We also have a 100 Day Trail, Read More Here : https://thefluffycompany.in/return-policy/

Bean Bag Sofa Related Questions?

No, we do not Charge an Additional Amount.

No They are Not. The standard sofas that we are used to have a wooden frame. These are bean bags filled with shredded foam and given a stylish look.  Its not made as a main home sofa but as a lounge, home theatre sofa.

No they are on the firm and bouncy side. Foam doesnt air out the same way as beans, thus life is comparatively 10 times longer.

Yes with Time. The Sofas will never air out like the standard sofa, but to keep it bouncy basic refill from time to time ( Once in a year)  is recommended.

Yes you have a FREE Cancellation window of 48 hours. Post that a 30% cancellation fee will be levied once its in production.

Yes, all our products are made to order. We like the element of personalisation and customisation in home furnitures.

Yes, but in cases of Damages.

We also have a 100 Day Trail, You will need to ship it back to our warehouse assigned. Read More Here : https://thefluffycompany.in/return-policy/

No its not difficult, but due to its heavy weight you will need to people to do it. Once person holds the neck wide (inner stretchable fabric) the other can pour the foam.  Foam compresses with weight thus fill as much as required, dont overfill.

Futon Related Questions?

It is filled with Shredded Foam.

Yes they are, They are shredded foam mattresses given a unique trendy design.

No it does not have a provision for Refill.
It will last for 3-5 Years

Yes you have a FREE Cancellation window of 48 hours. Post that a 10% cancellation fee will be levied once its in production.

Yes, all our products are made to order. We like the element of personalisation and customisation in home furnitures.

Yes, but in cases of Damages.

We also have a 100 Day Trail, You will need to ship it back to our warehouse assigned. Read More Here : https://thefluffycompany.in/return-policy/

The fabric is Velour

No, we do not Charge an Additional Amount.

Yes you can, we have 20+ Fabrics and 150+ Colors. Please start a support chat for upgrade assistance

Sofas Related Questions?

A Frameless sofa is sofa made from 100$ chunks of Foam and upholstered with Fabrics.

No they dont, anything made with solid chunks of foam doesn’t require refill.

We provide minimal metal frame in few of our product, for back or cushion support.

Pebble, Kyoto are a few products with minimal frame.

Yes you have a FREE Cancellation window of 48 hours. Post that a 30% cancellation fee will be levied once its in production.

Yes, all our products are made to order. We like the element of personalisation and customisation in home furnitures.

Yes, but in cases of Damages.

We also have a 100 Day Trail, You will need to ship it back to our warehouse assigned. Read More Here : https://thefluffycompany.in/return-policy/

We have multiple fabrics in sofas, we recommend as per the interior, design and budget.

No, we do not Charge an Additional Amount.

80% times we deliver to the doorstep. but if your list is small or its anything above the 2nd floor without a lift, you will need to arrange labor yourself?

Always measure the stairs and your door. We ship all our products assembled. if its has a frame ensure you double check if the product fits in the dimensions of the layout for delivery.

Ships Vacumm Packaged and Compressed. Once opened in 48 hours it expands to its original size.

All About Custom

Anything that is not a part of the standard website product list color or design  or size is a custom order.

Start a support chat on the website or email on [email protected] the design consultants will help you with the order.

Yes you can shortlist designs on the internet, the the reference with us. the design consultants will let you know if we will be able to make it or not.

Yes you have a FREE Cancellation window of 48 hours. Post that a 80% cancellation fee will be levied once its in production.

Yes, but ONLY in cases of Damages.

We have multiple fabrics in sofas, we recommend as per the interior, design and budget.

No, we do not Charge an Additional Amount.

80% times we deliver to the doorstep. but if your list is small or its anything above the 2nd floor without a lift, you will need to arrange labor yourself?

Always measure the stairs and your door. We ship all our products assembled. if its has a frame ensure you double check if the product fits in the dimensions of the layout for delivery.

Products are meant to be proportionate. Mainly based on CAD.  We can make it it any size possible apart from our standard website recommended. But do cross check the size from your designer or architect.

Yes, 1st you need to share the image. Our design consultants will help you with details and technical specifications. When you choose someone elses design make sure you consult with your interior designer 1st. Not all designs are a 100% Fit in houses.

If you have a specific question that is not addressed above please type the question below?